Owner and Data Controller
Rua Carlos Aleluia, 4, Loja 3
Types of data collected
Personal Data types that this Application collects, either by you or through a third party, are: Cookies, usage data, first name, last name, phone number, and email address.
Personal data may be provided free of charge by the User or, in the case of usage data, collected automatically when using this Application.
Unless otherwise specified, all data requested by this Application is required and failure to provide such data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some data is not required, Users are free not to communicate such data without consequences for the availability or operation of the Service.
Users who are unsure about what personal information is required, please contact the owner / Data Controler.
Users are responsible for any Third Party Personal data obtained, published or shared through this Application and confirm that they have the consent of a third party to provide the data to the Owner.
Mode and place of data processing
The owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the data.
Data processing is performed through computers and / or IT tools, following procedures and organizational modes strictly related to the stated purposes. In addition to the Owner, in some cases, the data may be accessible to certain types of responsible persons involved in the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third parties), technical service providers, correspondence carriers, hosting providers, IT companies, communications agencies), if necessary, as Data Processors by the Owner. The updated list of these parts may be requested from the Owner at any time.
Legal basis for processing
The owner can process personal data related to users if one of the following applies:
Users have given their consent for one or more specific purposes. Note: Under some laws, the Owner may be allowed to process Personal data until the User objects to such processing (“opt-out”) without having to rely on consent or any other of the following legal bases. This, however, does not apply where personal data processing is subject to European data protection law;
The provision of data is necessary for the execution of a contract with the user and / or for any pre-contractual obligations of the user;
Processing is necessary for the fulfilment of a legal obligation to which the Owner is subject;
Processing is related to a task that is performed in the public interest or in the exercise of official authority attributed to the Owner;
Processing is necessary for the legitimate interests of the Owner or third parties.
In any event, the Owner will willingly assist in clarifying the specific legal basis for processing, and in particular whether the provision of Personal Data is a legal or contractual requirement or a requirement to enter into a contract.
Data is processed at the owner’s operational offices and at any other location where the parties involved in the processing are located.
Depending on the location of the user, data transfers may involve the transfer of user data to a country other than your own. To learn more about the location of processing of such transferred data, users can check the section that contains details about the processing of personal data.
Users also have the right to learn about the legal basis of data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and measures security measures taken by the owner to protect their data.
If such a transfer occurs, Users may obtain further information by checking the relevant sections of this document or by consulting the Owner using the information provided in the contact section.
Personal data must be processed and stored for as long as it is required by the purpose for which it was collected.
Personal data collected for purposes related to the execution of a contract between the Owner and the User will be withheld until such contract has been fully executed.
Personal data collected for the purposes of the legitimate interests of the Owner shall be withheld for the time necessary to fulfil such purposes. Users can find specific information about the Owner’s legitimate interests in the relevant sections of this document or contact the owner.
The Owner may be authorized to retain Personal data for a longer period whenever the User consents to such processing, provided such consent is not withdrawn. In addition, the owner may be required to retain personal data for a longer period whenever necessary for the performance of a legal obligation or by order of an authority.
When the retention period expires, Personal data will be deleted. Therefore, the right of access, the right to erase, the right of rectification and the right to portability of data can not be fulfilled after the expiry of the retention period.
The purposes of processing User data are collected to enable the Owner to provide their Services, as well as for the following purposes: Interaction with live chat platforms, Analytics, and Contact with the User.
Users can find additional detailed information about these processing purposes and the specific Personal data used for each purpose in the respective sections of this document.
Detailed information about the processing of personal data of personal data is collected for the following purposes and using the following services:
The services in this section allow the owner to monitor and analyze Web traffic and can be used to track user behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the collected data to track and review the use of this app, prepare reports on its activities, and share them with other Google services. Google may use the data you collect to contextualize and customize the ads in your own ad network.
Personal data collected: Cookies and usage data.
Interaction with live chat platforms
This type of service allows users to interact with third party live chat platforms directly from the pages of this Application to contact and be contacted by this Application support service. If one of these services is installed, it can collect usage and browsing data on the pages on which it is installed, even if users do not actively use the service. In addition, live chat conversations can be recorded.
Chat with the Facebook Messenger client (Facebook, Inc.)
Facebook Messenger Client Chat is a service to interact with the Facebook Messenger Live Chat Platform provided by Facebook, Inc.
Personal data collected: Cookies and usage data.
Contacting the contact form (this application)
By completing the contact form with your data, you authorize this application to use these details to respond to requests for information, quotations or any other type of request, as indicated by the form header.
Personal data collected: e-mail address, name, surname and phone number.
Users may exercise certain rights over their data processed by the owner.
In particular, users have the right to do the following:
Withdraw your consent at any time
Users have the right to withdraw their consent, provided they have given their consent to the processing of their personal data. Object for processing your data. Users have the right to object to the processing of their data if processing is performed on a legal basis other than consent. For the removal of your data click here.
Access to your data
Users have the right to know whether the data is being processed by the owner, to obtain information on certain aspects of the processing and to obtain a copy of the processing of the data being processed.
Verification and rectification
Users have the right to verify the accuracy of their data and request that it be updated or corrected.
Restrict processing of your data
Users are entitled, under certain circumstances, to restrict the processing of their data. In this case, the owner will not process your data for any purpose other than storing them.
Have your personal data deleted or removed
Users have the right, under certain circumstances, to obtain removal of their data from the owner.
Receive your data and transfer it to another controller
Users have the right to receive their data in a structured, commonly used and machine readable format and, if technically feasible, to transmit them to another controller without any impediment. This provision is applicable provided that the data is processed by automated means and that the processing is based on the consent of the User, a contract of which the User is a party or in pre-contractual obligations of the User.
File a complaint
Users have the right to make a complaint to their competent data protection authority.
Details about the right to object to processing
When Personal data is processed in the public interest, in the exercise of official authority invested in the Owner or for the legitimate purposes of the Owner, users may object to such processing by providing a basis relating to their particular situation justifying the objection.
Users should be aware that, however, if their personal data are processed for direct marketing purposes, they may object to such processing at any time without giving any reasons. To find out if the owner is processing personal data for direct marketing purposes, users can refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise user rights can be directed to the owner through the contact details provided in this document. These requests can be exercised for free and will be addressed by the Owner as soon as possible and always within a month.
Additional information on data collection and processing
User Personal data may be used for legal purposes by the Owner in Court or in the steps leading to possible legal action arising from the misuse of this Application or related Services. The User declares to be aware that the Owner may be required to disclose personal data at the request of the public authorities.
Additional information about the user’s personal data
System Logs and Maintenance
For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (system records) using other Personal data (such as IP Address) for this purpose.
Information not contained in this policy
Further details on the collection or processing of personal data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Because “Do not Track” requests are handled
This application does not support “Do not Crawl” requests. To determine if any of the third-party services it uses respect “Do not Track” requests, read their privacy policies.
If changes affect processing activities based on user consent, the owner must collect new user consent when necessary.
Legal definitions and references
Personal Data (or Data)
Any information that directly, indirectly or in connection with other information – including a personal identification number – allows the identification or identifiability of an individual.
Use of Data
Information collected automatically through this Application (or third party services employed in this Application), which may include: the IP addresses or domain names of the computers used by users using this Application, Uniform Resource Identifier (URI) addresses, request, the method used to send the request to the server, the size of the file received in response, the numeric code indicating the status of the server response (successful result, error, etc.), the country of origin, browser and operating system used by the user, the various time-per-visit details (for example, time spent on each page within the Application) and details about the path followed within the Application, with particular reference to the page sequence visited and other parameters about the operating system of the device and / or the user’s IT environment.
The individual using this Application, unless otherwise specified, matches the Subject of the data. The natural person to whom the personal data refer.
Data processor (or data supervisor)
Data controller (or owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data, including security measures relating to the operation and use of this Application. The data controller, unless otherwise specified, is the owner of this application.
The means by which the User’s Personal data is collected and processed.
The service provided by this Application as described in the relative terms (if available) and in this site / application.
European Union (or EU)
Unless otherwise noted, all references made in this document to the European Union include all current member states of the European Union and the European Economic Area.
Small datasets stored on the user device.